We want you to love your new product.
If you’ve taken the time to watch the educational content on our site, followed our guidance, and even reached out for personalized advice—but still don’t feel that your product is improving your relationship with your hair—we’ll take it back.
30-Day Returns
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Returns must be requested within 30 days of delivery
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Products may be opened or gently used
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Return shipping costs are the responsibility of the customer
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Original shipping fees are non-refundable
Once your return is received and inspected, a refund will be issued for the product cost, less shipping.
If you purchased an s4e product from an authorized retailer, please contact that retailer directly regarding their return policy.
Damaged Items
We take great care in packing your order, but we understand that damage can occasionally occur during shipping.
If your package or product arrives damaged, please:
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Save the product and original packaging
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Contact us within 48 hours of delivery
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Include clear photos of the damage
Email us at:
info@sparrowforeveryone.com
