We do not accept returns or provide refunds on opened or used products. If you purchased an s4e product from an authorized retailer, please contact them directly to learn about their return policy.


We take great care in packing and handling your orders, though we do understand that damage can occur in the shipping process. If a package or product is damaged during shipping, please save the product/package and contact us via email within 48 hours of delivery. :)


s4e ships from Chicago, Il. Your package will be shipped via UPS and include tracking.


We process orders Monday through Friday in the order in which they are received. We strive to accommodate orders quickly and efficiently. Fulfillment time is subject to availability of product. We maintain the right to refuse an order at any time.